Note: To send record assignment notifications, an SMTP server must be configured in Email Settings.

Warning: To safeguard your data, the installer must be locked by setting 'installer_locked' to 'true' in the config.php file.

Edit

  Create
* Indicates required field
Name: * Type
Assigned to: 
Description:
 
Insert Variable:  :
Subject:
   Send Text Only
Width Default
Body:

Hi $user_first_name $user_last_name,

 

You've had an update to your case $acase_name (# $acase_case_number) on $aop_case_updates_date_entered:

$contact_first_name $contact_last_name, said:

$aop_case_updates_description

You may review this Case at: $sugarurl/index.php?module=Cases&action=DetailView&record=$acase_id;



Attachments:

  •   Name  Sorted Ascending Description