Note: To send record assignment notifications, an SMTP server must be configured in Email Settings.

Warning: To safeguard your data, the installer must be locked by setting 'installer_locked' to 'true' in the config.php file.

Case Creation

  Create
Type System
Name: Case Creation  Date Modified: 09/04/2018 14:07 by Administrator 
Description: Template to send to a contact when a case is received from them.  Date Created: 09/04/2018 14:07 by Administrator 
Subject: $acase_name [CASE:$acase_case_number]   
Send Text Only Assigned to:
Body:

Attachments  

  •   Name  Sorted Ascending Description